FREQUENTLY ASKED QUESTIONS
Welcome to our Frequently Asked Questions page. We’ve compiled a list of common questions and their answers to help you find the information you need with ease.
Orders
To place an order, simply add your favorite items to the cart and follow the secure checkout process.
Once an order is placed, you have a short window to modify or cancel it. Please contact our customer service immediately for any changes.
Log in to your account and visit the “Check Your Order Status” section for real-time updates on your order.
Delivery
We offer free delivery for all orders over £60. For orders under £60, delivery charges will be calculated at checkout.
The standard delivery time is 3-5 business days. Times may vary based on location.
Log in to your account and visit the “Check Your Order Status” section for real-time updates on your order.
Returns and Refunds
Returns are accepted within 30 days of item receipt as long as they are unused and in their original packaging.
To return a product, please follow the instructions provided on our return policy page or contact customer service for assistance
Once we have received and inspected your return, we will process your refund within 5-10 business days.
Products
Refer to our size guide available on the product page to determine the best fit for you.
Yes, our Grip Socks are designed to provide outstanding performance and comfort for a variety of sports.
Once we have received and inspected your return, we will process your refund within 5-10 business days.
Payment
We accept credit/debit cards, and other secure payment methods.
Yes, we utilize SSL encryption technologies to ensure the security of your personal and payment information.
Once we have received and inspected your return, we will process your refund within 5-10 business days.
Account
Click “Sign Up” and fill out the form to create an account.
Click on “Forgot Password?” and enter your email address to reset your password.
Other
For any questions or concerns, please contact us via our “Contact” page or by email at contact@under-style.com.
Yes, for bulk orders, please contact our customer service to discuss possible discounts.