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FREQUENTLY ASKED QUESTIONS

Welcome to our Frequently Asked Questions page. We’ve compiled a list of common questions and their answers to help you find the information you need with ease.

Orders

To place an order, simply add your favorite items to the cart and follow the secure checkout process.

Once an order is placed, you have a short window to modify or cancel it. Please contact our customer service immediately for any changes.

Log in to your account and visit the “Check Your Order Status” section for real-time updates on your order.

Delivery

We offer free delivery for all orders over £60. For orders under £60, delivery charges will be calculated at checkout.

The standard delivery time is 3-5 business days. Times may vary based on location.

Log in to your account and visit the “Check Your Order Status” section for real-time updates on your order.

Returns and Refunds

Returns are accepted within 30 days of item receipt as long as they are unused and in their original packaging.

To return a product, please follow the instructions provided on our return policy page or contact customer service for assistance

Once we have received and inspected your return, we will process your refund within 5-10 business days.

Products

Refer to our size guide available on the product page to determine the best fit for you. 

Sock Sizes Chart

Yes, our Grip Socks are designed to provide outstanding performance and comfort for a variety of sports.

Once we have received and inspected your return, we will process your refund within 5-10 business days.

Payment

We accept credit/debit cards, and other secure payment methods.

Yes, we utilize SSL encryption technologies to ensure the security of your personal and payment information.

Once we have received and inspected your return, we will process your refund within 5-10 business days.

Account

Click “Sign Up” and fill out the form to create an account.

Click on “Forgot Password?” and enter your email address to reset your password.

Other

For any questions or concerns, please contact us via our “Contact” page or by email at contact@under-style.com.

Yes, for bulk orders, please contact our customer service to discuss possible discounts.

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